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The IMA Group
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IMA UK provides high-quality domestic and international assistance cover to clients across the UK and overseas, including mutual and non mutual insurance companies, national and international assistance companies, automobile clubs and other players from the automotive industry...

The company is part of the leading international assistance group,
Inter Mutuelles Assistance SA (IMA), which has been active in the UK since 1981.
To meet the growing needs of its clients, the Group created its UK subsidiary in 2001.
  IMA UK operates on a 24-7-365 basis and all assistance interventions are handled in-house by its highly trained and experienced multilingual teams: their humane approach and commitment to quality are in keeping with the Group’s mutual values and principles.
It can also count on its network of carefully selected and tightly managed specialist service providers throughout the UK and the rest of the world. This enables the company to deliver a rapid and efficient response any hour of the day, any day of the year, anywhere in the world…

With its extensive range of customisable products and services and its commitment to service excellence and innovation, IMA UK can help its clients differentiate their own product offers, making them more attractive to new and existing customers alike.
 

Roadside assistance
(cars, camper vans, caravans, motorbikes, boats…)
First notification of claims
Accident management
Travel assistance
International mobility
Customer helplines and information services




  IMA UK Assistance Ltd
3 Mill Field Road
Cottingley Business Park
BINGLEY
BD16 1PY

General enquiries :
+44 (0)12 74 56 35 64
Business development :
+44 (0) 12 74 56 61 16
  • A pioneer of cutting-edge assistance technologies:
    Intelligent vehicle and GPS-enabled products and services, remote breakdown diagnostics; vehicle surveillance & tracking; telemedicine; teleassessment…
  • A leader in roadside assistancE:
    Highly developed network of IMA-approved garages throughout Europe and North Africa. Emphasis on rapid intervention and roadside repairs
  • A leader in worldwide medical assistance:
    Global network of carefully selected and constantly monitored hospitals and health professionals
  • A market leader in property assistance and services:
    Repairs in kind, emergency services, home improvements, telesurveillance…
  • High performance IT and communications systems:
    Allowing full inter-connectivity between all IMA Group assistance platforms for seamless cross-border customer follow-up